Privacy Policy

We may collect the following types of information when you visit our website or contact us:

• Contact information — name, phone number, email address, and service address when you submit a form or request a quote.
• Usage data — pages visited, time on site, browser type, device type, and referring URL, collected via Google Analytics.
• Communication records — messages you send through our contact forms or chat widget.
• Cookies & tracking technologies — small data files stored on your device to improve site functionality and analytics (see Section 5).

We use the information we collect to:

• Respond to service requests, quotes, and inquiries
• Schedule and dispatch technicians to your location
• Send appointment confirmations and follow-up communications
• Improve our website content and user experience
• Analyze traffic patterns and marketing effectiveness via Google Analytics
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information only in the following limited circumstances:

• Service providers — third-party tools we use to operate our business (e.g., Housecall Pro for scheduling, Google Analytics for site analytics). These providers are contractually bound to protect your data.
• Legal requirements — if required by law, court order, or government authority.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Contact form submissions and service records are typically retained for up to 7 years for business and legal compliance purposes. You may request deletion of your data at any time by contacting us (see Section 8).

Our website uses cookies and Google Analytics to understand how visitors interact with our site. We implement Google Consent Mode v2, which means:

• Analytics and advertising cookies are disabled by default until you give consent.
• If you click "Accept All" on our cookie banner, Google Analytics will begin collecting anonymized usage data.
• If you click "Decline", no tracking cookies are set and no analytics data is collected.
• You can change your preference at any time by clicking "Manage Cookie Preferences" in the footer.

For more information on how Google uses data, visit Google's Privacy Policy.

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you.
• Correction — request that we correct inaccurate or incomplete data.
• Deletion — request that we delete your personal data ("right to be forgotten").
• Opt-out of analytics — decline cookies via our consent banner or browser settings.

To exercise any of these rights, please contact us using the information in Section 8.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure. We encourage you to use caution when sharing sensitive information online.

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.